OneKey cuts off CryptoBilis, offers free wallet replacements

OneKey has cut ties with CryptoBilis, a Southeast Asian reseller, and is offering free replacement devices to anyone who bought a OneKey wallet through that channel. The move follows serious allegations that tampered Ledger hardware wallets sold by CryptoBilis were tied to large-scale crypto thefts. OneKey says none of its own users have reported losing funds. The company is still treating every device that passed through the reseller as suspect. What OneKey is offering OneKey terminated CryptoBilis’s authorization as a reseller on October 12, 2026. Alongside the split, it opened a replacement program for affected buyers. Any OneKey model purchased from CryptoBilis between March 1 and October 12, 2026, qualifies. That includes used devices, not just units bought new in the box. Buyers have until December 31, 2026, to apply. Replacements ship straight from OneKey’s official store. Notably, customers do not have to send their original devices back. OneKey is also hitting pause on new partnerships. The company says it is postponing the onboarding of new resellers while it audits the ones it already works with. The Ledger problem behind the cutoff CryptoBilis sold a range of hardware w...