Crypto.com to shut Hong Kong consumer app as exchange licence remains pending

Crypto.com has announced plans to discontinue its consumer app services in Hong Kong from Feb. 1, 2027, while continuing to pursue regulatory approval for its institutional exchange. Summary Crypto.com will discontinue its consumer app services in Hong Kong from Feb. 1, 2027, while continuing to pursue regulatory approval for its institutional exchange. Affected customers have been notified of the shutdown and will receive instructions on how to close their accounts and withdraw their remaining funds. The company cited regulatory changes in notices sent to Hong Kong users, although it has not publicly detailed the specific changes behind the decision. Foris DAX HK Limited’s exchange license application has remained pending since February 2024, with the entity still operating under a transitional regulatory status. According to a Nov. 2 Bloomberg report, the cryptocurrency exchange confirmed that affected customers had been notified of the decision and would receive instructions on closing their accounts and withdrawing their remaining funds. Local news outlet HK01 reported that Crypto.com cited regulatory changes in emails sent to Hong Kong users. The company has not publicly ident...